Frequently Asked Questions

Codashop is a digital top-up platform operated by Garena, one of the world's leading digital entertainment companies. It allows players to purchase in-game currencies for popular mobile and PC games without needing to register a Codashop account. The platform is available in over 40 countries.

Yes, Codashop is an official platform operated by Garena. It is an authorised distribution channel for in-game currencies for many of the games it supports. However, always verify you are on the correct official website before making any purchase.

For most games and regions, no account registration is required on Codashop. You simply need your in-game player ID to complete a top-up. Some features or regions may require a Codashop account for order tracking.

No. Codami is a completely independent informational website. We are not affiliated with, endorsed by, or partnered with Codashop, Garena, or any game publisher. Our content is provided for educational and informational purposes only.

Your player ID location varies by game. For Mobile Legends, tap your avatar in the main lobby to see your Player ID and Server ID. For Free Fire, your UID appears below your nickname on your profile page. For PUBG Mobile, your player ID is shown in your profile settings. Always double-check this before completing a purchase.

Most digital top-ups are processed and credited within a few minutes of successful payment. In rare cases, it may take up to 24 hours due to server processing times. If currency has not arrived after 24 hours, contact the platform's customer support with your transaction reference number.

If you enter an incorrect player ID, the currency may be credited to the wrong account. Most platforms cannot reverse completed transactions. Always verify your player ID carefully before confirming a purchase. Some platforms may offer assistance in recovering incorrectly sent currency, but this is not guaranteed.

Yes, you can top up for another player by entering their player ID instead of your own. This is a common way to gift in-game currency to friends. Ensure you have the correct ID from the recipient before proceeding.

Accepted payment methods vary by platform and region. Common options include credit and debit cards (Visa, Mastercard), digital wallets (GCash, OVO, GoPay, TrueMoney), bank transfers, prepaid cards, and carrier billing. Check the platform's payment page for the full list of options in your region.

Refund policies vary by platform and region. Generally, digital currency purchases are non-refundable once the currency has been credited to your account. Some platforms may offer refunds in specific circumstances, such as technical errors. Always review the platform's refund policy before making a purchase.

Payment declines can occur for several reasons: insufficient funds, incorrect card details, card not enabled for online transactions, or the card issuer blocking the transaction. Contact your bank or payment provider for specific decline reasons. Trying an alternative payment method is often the quickest solution.

Yes, when using official and verified platforms. Always check that the URL is correct and uses HTTPS, use trusted payment methods with buyer protection, and never share your game account password with any top-up service. Stick to well-known, established platforms.

Fake websites often use slightly different domain names (e.g., adding extra words or changing the TLD), have poor design quality, offer unrealistically low prices, or ask for your game account password. Always bookmark the official URL and access it only through your bookmark. Check for the padlock icon and correct domain in your browser's address bar.

Never. No legitimate top-up platform will ever ask for your game account password. Top-ups are processed using only your player ID. If any website or service requests your password, it is a scam. Report such sites to the relevant game publisher.